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I. Elements of Technical Communication 1. Technical Communication in the Entrepreneurial Workplace 2. Profiling Your Readers 3. Working in Teams 4. Managing Ethical Challenges II. Genres of Technical Communication 5. Starting Your Career 6. Types of Technical Descriptions 7. Technical Descriptions and Specifications 8. Instructions and Documentation 9. Proposals 10. Brief Reports 11. Reports III. Planning and Doing Research 12. Thinking Like An Entrepreneur 13. How to Be Persuasive 14. Researching in Technical Workplaces IV. Drafting, Designing, and Revising 15. Organizing and Drafting 16. Using Plain and Persuasive Style 17. Designing Documents and Interfaces 18. Creating and Using Graphics 19. Revising and Editing for Usability V. Connecting with Clients 20. Presenting and Pitching Your Ideas 21. Writing for the Internet Appendix A: Grammar and Punctuation Guide Appendix B: English as a Second Language Guide Table of Contents
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